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TERMS AND CONDITIONS OF USE

We deliver the logs using our own vehicle and staff who are trained to use the unloading crane.

If you are not present during delivery then exact instructions of where you want the bags or sacks left must be done when placing your order. Please ensure that there is enough room on your driveway or premises for our vehicle to make the delivery.

Delivery will be made within 5 working days. Deliveries will usually be made Monday to Friday between 8.30am  and 4.30pm.

We will contact you by phone or email to arrange the delivery and confirm this way again when it has been delivered.

We will accept returned goods within 7 days of delivery that are in undamaged condition. All goods must be returned to our premises. We accept no responsibility for your costs of returning the goods.

 

PRIVACY POLICY

Farm Firewood do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes